Service Coordinator - Long-term Support Services

Service, Access & Management•Philadelphia, PA

11h•Hybrid

About The Position

Service Coordinator – Community Wellness Service Line Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM) , we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Service Coordinator Role As a Service Coordinator within our Long-term Support Services team, you'll play a vital role in supporting participants who are Medicaid eligible under Community Health Choices waiver through providing ongoing service coordination services to eligible participants including ongoing monitoring to assure individual health, safety, and wellness; linkage to community and available resources; communicating information to participants; and developing and maintaining service plans outlining participant strengths, needs, and services . This position is ideal for someone who is compassionate, detail-oriented, and thrives in community-based environments where collaboration and relationships matter. and thrives in fast-paced environments where collaboration matters. Starting Rate: $22.00/hour, per the current union agreement

Requirements

Have at least three (3) or more years of experience in a social service or a healthcare-related setting
have a bachelor's degree in Social Work, Psychology, or other related fields with practicum experience
Ability to work independently and manage a dynamic caseload
Strong interpersonal, organizational, and communication skills
A valid driver’s license and reliable transportation

Nice To Haves

Empathetic and adaptable
Collaborative and communicative
Self-motivated and reliable
Team players with a deep sense of accountability

Responsibilities

Engage in ongoing assessment of participants include completing comprehensive assessments.
Ensure that participants are referred to needed and/or approved services.
Develop and maintain plans that outline participant strengths as needs.
Provide ongoing monitoring activities to ensure adherence to plans, and satisfaction with services, and determine the ongoing safety and well-being of participants served.
Communicate priorities and information to participants and their identified team members.
Service coordinators monitor and ensure that assigned participants maintain Medicaid eligibility.
Service coordinators are responsible for developing positive working relationships with participants and identified team members to ensure that needed ongoing support is provided.