Service Coordinator
Lou Fusz Kia of Evansville•Evansville, IN
•Onsite
About The Position
Lou Fusz Kia of Evansville is seeking an organized, customer-focused Service Coordinator to join our growing service team. This position serves as a key point of contact for customers and helps ensure a smooth and efficient service experience from appointment scheduling through vehicle delivery.
Requirements
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Professional and friendly demeanor
- Ability to work in a fast-paced environment
- Basic computer proficiency and data entry skills
- Positive attitude and willingness to work as part of a team
- Must be willing to submit to drug screening, background and insurability check
Nice To Haves
- Previous dealership, service department, receptionist, or administrative experience preferred but not required
Responsibilities
- Schedule and confirm service appointments for customers
- Make follow-up calls regarding completed service visits and customer satisfaction
- Coordinate and schedule installation appointments for special-order parts
- Manage and coordinate loaner vehicle reservations and availability
- Process customer payments and cashier repair orders accurately
- Communicate effectively with customers regarding service appointments and vehicle status
- Assist service advisors and management with daily administrative tasks
- Maintain accurate customer and vehicle records in dealership systems
- Help ensure a positive and professional customer experience at every interaction
Benefits
- Career advancement opportunities
- Employee discounts
- Health, dental, and vision benefits
- Paid time off
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
