Service Coordinator
About The Position
Amerit Fleet Solutions, one of the leading fleet maintenance companies in the US, is looking to hire a skilled Service Coordinator! This role is a key operational role responsible for supporting daily shop operations and ensuring an efficient repair and service workflow. This position serves as a central coordination point between technicians, leadership, and partner teams to maintain productivity, communication, and operational continuity. The ideal candidate brings 3–5 years of experience in the automotive industry and has a solid understanding of repair operations, shop flow, and technician support functions. This role is well-suited for an individual who is detail-oriented, operationally minded, and capable of thriving in a fast-paced service environment while balancing multiple priorities simultaneously.
Requirements
- 3–5 years of experience within the automotive, fleet, or service operations industry
- Working knowledge of automotive repair processes and service shop operations
- Experience supporting technician workflow, dispatching, or repair coordination preferred
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Effective verbal and written communication skills
- Ability to work collaboratively across multiple teams and functions
- Proficient with basic computer systems and operational tracking tools
Nice To Haves
- Previous experience in fleet operations, dealership operations, or EV service environments
- Familiarity with shop management systems or repair tracking software
- Experience tracking operational performance metrics and workflow efficiency
Responsibilities
- Coordinate daily shop operations to support efficient vehicle repair and service completion
- Dispatch and prioritize work assignments to technicians based on workload, skill level, and operational urgency
- Monitor and track shop metrics including repair progress, turnaround times, technician productivity, and workflow bottlenecks
- Partner closely with on-site operational and support teams to ensure alignment on vehicle status, priorities, and service timelines
- Maintain clear and professional communication between technicians, leadership, and partner teams
- Assist in identifying operational inefficiencies and support continuous improvement initiatives within the shop
- Ensure repair statuses, documentation, and operational tracking tools are updated accurately and consistently
- Support leadership in maintaining a productive, organized, and safety-focused work environment
Benefits
- Competitive hourly pay – paid weekly, every Friday
- Full benefits within 30 days
- Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
- 401(k) match program
- Paid vacation, holidays, and sick time
- Commitment to your safety through boot and prescription safety glasses reimbursement
- Career and learning development with an extensive training program through our Amerit University
- Employee referral program, up to $500 bonus
- ASE certification program with fee reimbursement and bonus
- Employee recognition platform that includes opportunities to redeem points for merchandise
- Employee Assistance Program (EAP)
- 24/7 nurse triage line
- Employee discounts on cell phone service and entertainment tickets
- Employee resource groups (ERGs) that foster inclusion
- Wellness and fitness programs through our providers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
