Service Coordinator
About The Position
Your Responsibilities Include: Stage equipment for service technicians throughout the day to improve efficiency. Load and unload customer equipment during pickups and drop-offs. Prepare the triage process for both morning and afternoon. Check in equipment and tag with ribbon. Assist in evaluating off-rent rental equipment. Thoroughly clean equipment before it enters or leaves the service department (based on shop needs). Sharpen blades and fix tires as needed. Maintain an orderly and clean work area, including collecting and disposing of trash. Inspect, clean, and maintain all tools and equipment used. Follow all safety and security procedures, report unsafe conditions, and use equipment properly. Demonstrate accuracy and thoroughness, promoting and ensuring quality standards. Report hazards or faulty equipment to Service Management. Collaborate with the service department and other departments to foster a team-oriented environment. Respond promptly to team members’ needs to support service department profitability and customer satisfaction. Meet with Service Management regularly to discuss priorities, changes, and areas for improvement. Perform minor repairs or services needs to optimize technicians' time. Contribute to building a positive team spirit and upholding company values. Take on related responsibilities and tasks as directed. Bring a positive attitude to work each day You’ll Enjoy Our: Work-Life Balance Professional Development Training Competitive Pay & Annual Performance-Based Increase Opportunities Generous PTO plan that starts accruing on day 1! Paid Holidays – we are closed the 6 major holidays of the year Maternity Leave (partially paid through company paid short-term disability!) Work environment where everyone strives to do their best work and can see their impact on the company Community Involvement Opportunities Generous Employee Discounts We Also Provide: Various Medical, Dental, & Vision Insurance Plans to Fit Any Lifestyle & Family Supplemental Health Insurance Add-On Programs Medical & Dependent Care Flexible Spending Accounts 100% Company Paid Short- & Long-Term Disability Insurance 401(k) Program & Company Matching 100% Company Paid Life Insurance You’ll Need: Good communication skills Ability to multi-task Basic mechanical knowledge Well organized We’d Love if You Have: Mechanical experience Employment offers are contingent on a drug screen and background check. Acme Tools is an equal opportunity employer.
Requirements
- Good communication skills
- Ability to multi-task
- Basic mechanical knowledge
- Well organized
Nice To Haves
- Mechanical experience
Responsibilities
- Stage equipment for service technicians throughout the day to improve efficiency.
- Load and unload customer equipment during pickups and drop-offs.
- Prepare the triage process for both morning and afternoon.
- Check in equipment and tag with ribbon.
- Assist in evaluating off-rent rental equipment.
- Thoroughly clean equipment before it enters or leaves the service department (based on shop needs).
- Sharpen blades and fix tires as needed.
- Maintain an orderly and clean work area, including collecting and disposing of trash.
- Inspect, clean, and maintain all tools and equipment used.
- Follow all safety and security procedures, report unsafe conditions, and use equipment properly.
- Demonstrate accuracy and thoroughness, promoting and ensuring quality standards.
- Report hazards or faulty equipment to Service Management.
- Collaborate with the service department and other departments to foster a team-oriented environment.
- Respond promptly to team members’ needs to support service department profitability and customer satisfaction.
- Meet with Service Management regularly to discuss priorities, changes, and areas for improvement.
- Perform minor repairs or services needs to optimize technicians' time.
- Contribute to building a positive team spirit and upholding company values.
- Take on related responsibilities and tasks as directed.
- Bring a positive attitude to work each day
Benefits
- Work-Life Balance
- Professional Development Training
- Competitive Pay & Annual Performance-Based Increase Opportunities
- Generous PTO plan that starts accruing on day 1!
- Paid Holidays – we are closed the 6 major holidays of the year
- Maternity Leave (partially paid through company paid short-term disability!)
- Work environment where everyone strives to do their best work and can see their impact on the company
- Community Involvement Opportunities
- Generous Employee Discounts
- Various Medical, Dental, & Vision Insurance Plans to Fit Any Lifestyle & Family
- Supplemental Health Insurance Add-On Programs
- Medical & Dependent Care Flexible Spending Accounts
- 100% Company Paid Short- & Long-Term Disability Insurance
- 401(k) Program & Company Matching
- 100% Company Paid Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
