Service Coordinator
Handi Medical Supply•Mankato, MN
•Onsite
About The Position
Join the team at Handi Medical Supply and Enrich the Lives of others in this rewarding role! We are seeking a motivated, energetic individual to join our team as a Service Coordinator at our Mankato location, working with the team that provides service, delivery and repairs of medical equipment such as wheelchairs, hospital beds, lift chairs and patient lifts.
Requirements
- Education or experience equivalent to a high school diploma
- Two years related experience including customer service experience
- Strong communication skills including all communication types-email, text, phone, face-to-face
- General computer knowledge and ability to type 35 wpm
- Unrelenting commitment to success
Nice To Haves
- Durable medical equipment and/or healthcare experience is a plus
- Bi-lingual a plus
Responsibilities
- Providing knowledgeable answers to questions about assessments, service and repair needs to our customers
- Advising customers and troubleshooting service issues over the phone and schedules appropriate service appointments
- Ensuring proper verbal/written authorization and documentation for medical treatment from appropriate sources
- Communicating with referral sources, customers, vendors and team regarding repairs and deliveries
- Providing world class customer experiences
Benefits
- health
- dental
- vision
- 401K plus match
- incentive program
- life insurance
- paid time off
- paid holidays
- volunteer pay
- long and short-term disability
- free parking
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
