Service Coordinator
Interior Office Solutions•Cypress, CA
•$25 - $30•Onsite
About The Position
The Service Coordinator serves as the key liaison between dealers, warehouses, and installation crews, ensuring clear communication and seamless coordination throughout the installation process.
Requirements
- Detail-oriented and results-driven, with strong knowledge of contract furniture processes.
- Skilled at managing end-to-end installation lifecycles while coordinating effectively with dealers, warehouses, and installation crews.
- Experienced in managing project documentation, minimizing delays, and supporting high levels of customer satisfaction.
Responsibilities
- Coordinate daily installation schedules and activities.
- Create and manage electronic job folders from start to finish.
- Prepare warehouse paperwork, including pull lists and receivers.
- Cross-check service requests against job package information.
- Send pre-installation messages to confirm locations, start times, and labor costs.
- Review labor purchase orders and labor quotes for accuracy.
- Collaborate with the team to identify missing items before installation and resolve issues.
- Send daily post-installation reports.
- Send punch list notifications to the QA team and product return forms to the dealer for disposition.
Benefits
- health insurance
- dental insurance
- life insurance
- paid vacation
- 401(k) option
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
