Service Coordinator-Wallingford, CT

Family of Kidz • Wallingford, CT

3h • $20 - $24 • Hybrid

About The Position

Family of Kidz is hiring a Service Coordinator in Wallingford, Connecticut. The role is listed as full-time, hybrid, Monday through Friday, 8:00 a.m. to 4:00 p.m., with compensation of $20–$24 per hour. Compensation depends on the service provided and the candidate’s professional experience and licenses or certifications. Depending on current caseload, the position may instead be fee-for-service; the arrangement will be discussed during the interview and may change.

The coordinator supports student and clinic-service administration, including processing referrals, maintaining enrollment and student records, and saving documentation. The organization works with children with special needs and their families, with a focus on developing skills that promote independence and quality of life.

Requirements

• High school diploma or equivalent.
• Three to five years of office experience.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Experience maintaining a high level of confidentiality.
• Excellent time-management and organizational skills.
• Ability to multitask and function well in a fast-paced, sometimes stressful environment.
• Self-starter.
• Integrity and consideration for others.
• Passion for working with children, families, and therapists.

Nice To Haves

• Knowledge of the special education system is highly preferred.
• Claims knowledge is a plus.
• Previous experience in an agency or school is a plus.

Responsibilities

• Input new students’ demographic information.
• Assist with processing and scheduling referrals for clinic-based services.
• Update demographic information for existing students.
• Create new enrollments.
• Audit existing enrollments for correct dates, locations, and other details.
• Create child files in the student register for each new school year.
• Save documentation to the correct files as needed.
• Complete cleanup projects in Claims.

Benefits

• Paid time off (25–28 days).
• 12 holidays, including a winter break from December 25 through January 1.
• Medical, dental, and vision insurance.
• 401(k).
• Flexible spending and health savings accounts.
• Life insurance.
• Employee assistance program.
• Referral program.
• Professional development assistance.
• Pet insurance.
• Long-term and short-term disability insurance.
• Team-building events.
• Incentive program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED