Service Coordinator - Bishop Early Start

Kern Regional Center • Bishop, CA

3d

About The Position

Kern Regional Center is a private, nonprofit regional center contracted by the State of California through the Department of Developmental Services to coordinate community-based services and support for people with developmental disabilities and their families. The center serves more than 10,000 individuals in Kern, Inyo, and Mono Counties.

The Service Coordinator/Case Manager provides service coordination, advocacy, and service arrangement for consumers and families. The role includes developing and implementing Individual Program Plans (IPPs), Person Centered Plans (PCPs), progress reports, and annual reviews for consumers receiving traditional services and/or participating in the Self-Determination Program. The coordinator may conduct follow-ups, reassessments, and periodic reviews of consumer progress and program effectiveness; identify community resources and provide information and referrals; initiate purchases of vendored services; and monitor service delivery. The position requires keeping current with applicable state and federal regulations, agency policies and procedures, and guidelines related to consumer services.

Requirements

• Bachelor of Arts or Bachelor of Science degree, preferably in human services or a human behavioral science field such as social work, psychology, sociology, guidance and counseling, criminal justice, or child development, and two years of experience working with people with developmental disabilities or appropriate experience; a combination of education and experience may be considered.
• Strong attention to detail and organizational skills.
• Strong computer skills, including proficiency with word processing, spreadsheet, presentation, and industry-specific software.
• Strong written and verbal communication skills.
• Provide timely, responsive customer service and communicate respectfully and effectively in person, by phone, email, or in writing.
• Valid driver's license, DMV printout, and reliable transportation.

Nice To Haves

• Fluency in Spanish and English is highly desired.

Responsibilities

• Provide overall service coordination and advocacy, and arrange services for consumers and families.
• Develop and implement consumer Individual Program Plans (IPPs), Person Centered Plans (PCPs), progress reports, and annual reviews for consumers in traditional services and/or the Self-Determination Program.
• Conduct follow-ups, reassessments, and periodic reviews of consumer progress and program effectiveness, as needed.
• Seek community resources and provide information and referrals.
• Initiate purchases of vendored services and monitor service delivery.
• Keep abreast of state and federal regulations, agency policies and procedures, and guidelines related to consumer services.

Benefits

• Generous health, dental, and vision plans for employees and their dependents.
• Generous paid time off.
• Life, AD&D, and long-term disability plans.
• Flexible Spending Account (FSA).
• Various voluntary insurance and retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level