Wichita Auto Campus: Lexus of Wichita Service Coordinator

Walser Automotive Group•Wichita, KS

2d•$16 - $18•Onsite

About The Position

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. We lead with innovation, technology, and a promise to deliver an exceptional experience every time. And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

Requirements

High School Diploma, GED, or equivalent work experience.
0-9 months experience in the automotive industry.
Past experience working with a high level of urgency.
Strong communication skills both verbal and written.
Experience interacting with customers and providing a positive experience.
High level of detail orientation and accuracy.
Beginner to intermediate level of technical proficiency and experience using Microsoft office (outlook, excel, word), preference may be given to intermediate level skills.
Proven experience working within a team environment.
Must have a valid driver’s license and acceptable driving record.

Nice To Haves

intermediate level skills in Microsoft office (outlook, excel, word)

Responsibilities

Act as the face of Walser service by greeting customers as they enter the service drive.
Perform vehicle walk-arounds, record mileage and VIN numbers, transport vehicles to technician bays, and write-up repair orders.
Understand basic automotive repairs, know how long each service will take and how much the repair will cost.
Serve as the liaison between technicians and customers, while relaying all information to set clear expectations of the visit to the guests.
Stage vehicles and shuttle customers as needed.
Provide support to the dealership’s service department by moving vehicles out of the service drive aisle.
Support technicians by helping bring vehicles to bay and parking after service.
Aid in keeping drive aisle clean and clear.
Run vehicles through automatic wash.
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded.