Service Appointment Coordinator - Lexus of Lincoln

Lexus of Lincoln•Lincoln, NE

7d•Remote

About The Position

Responsible for assisting, obtaining, and retaining customers by setting appointments for the Sales/Service teams of various Baxter dealerships. Ensure consistent and reliable follow-up with management team on opportunities to increase business. Use a multi-line phone system to answer and direct calls to the appropriate personnel. Other responsibilities as assigned by management.

Requirements

Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
Call center or customer service experience preferred
A team-first always perspective with a desire to win together attitude.
An innate desire to help others in all ways possible.
Dedicated to creating meaningful outcomes in everything you do.
Welcomes difference by seeking, listening, and learning from diverse perspectives.
Authentically communicates with transparency, empathy, and kindness.
Forever curious and motivated by a passion for continuous improvement.

Responsibilities

Assisting, obtaining, and retaining customers by setting appointments for the Sales/Service teams of various Baxter dealerships.
Ensure consistent and reliable follow-up with management team on opportunities to increase business.
Use a multi-line phone system to answer and direct calls to the appropriate personnel.
Other responsibilities as assigned by management.

Benefits

Market-leading medical plans including PPO, HSA, and FSA options
Multiple Dental (includes orthodontics) and Vision plans
Varying Vacation and Sick Leave available Day 1
4 Week-Paid Parental Leave available Day 1
401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18
Short- and Long-Term Disability options
Accident and Critical Illness Plans
Basic Life, Pet, Legal, & Identity Insurance
Training and Development Opportunities for All Employees
Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
Educational Reimbursement: General and specialized technical automotive degrees
Employee Assistance Programs
Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day