Service Appointment Coordinator
About The Position
Westminster Toyota is currently seeking a full time Service Appointment Coordinator and Receptionist to join our busy Service Department. This role is responsible for answering customer phone calls and directing those calls to the correct Service team members. This person will also book appointments over the phone for customers and respond and book appointments that come in as an email request. The appointment coordinator is responsible for making outgoing reminder phone calls, running daily reports on the computer and working directly with the public. We are looking for someone who is happy, outgoing and enjoys helping people.
Requirements
- Strong organizational skills
- Excellent telephone manners
- Experienced at working on a team
- Strong computer skills
- Self starter that is capable of working independently
- Experienced at providing excellent customer service
- Solutions oriented individual
Nice To Haves
- Reynolds and Reynolds experience
Responsibilities
- Answering customer phone calls and directing those calls to the correct Service team members.
- Booking appointments over the phone for customers.
- Responding to and booking appointments that come in as an email request.
- Making outgoing reminder phone calls.
- Running daily reports on the computer.
- Working directly with the public.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
