HSS Service Coordinator, LVN - Southeast Harris County, TX

UnitedHealth Group • Pasadena, TX

1d • $24 - $43 • Hybrid

About The Position

This position is with the STAR Kids team. The HSS Care Coordinator will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills. If you reside within Southeast Harris County, TX in the markets of Pasadena, Deer Park and surrounding areas you will enjoy the flexibility to telecommute as you take on some tough challenges. This is a hybrid-based position up to 75% of time in field when business requires with a home-based office. You will work from home when not in the field.

Requirements

• Current and unrestricted LVN/LPN license in the state of Texas
• 2+ years of experience working within the community health setting or in a healthcare role
• Intermediate level of proficiency in Microsoft Word, Excel, and Outlook including the ability to create, edit, save and send documents, spreadsheets and emails
• Reliable transportation and the ability to travel in assigned region to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
• Access to high-speed internet at residence
• Possess a valid US driver’s license

Nice To Haves

• 2+ years of Pediatric care experience
• Experience in Pediatric case management and/or certification in case management (CCM)
• Field-based work experience
• Experience with electronic charting
• Background in managing populations with behavioral needs
• Bilingual skills

Responsibilities

• Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
• Manage the care plan throughout the continuum of care as a single point of contact
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
• Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
• Visit members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers' offices

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree