Service Coordinator I (CLT)

BROCK CABINETSCharlotte, NC
Onsite

About The Position

We’re looking for a Service Coordinator I to help support our fast-paced service department! This is a great opportunity for someone who enjoys problem-solving, customer communication, and working behind the scenes to keep operations running smoothly.

Requirements

  • Strong organizational and communication skills
  • Detail-oriented and dependable
  • Ability to multitask in a fast-paced environment
  • Customer service mindset

Nice To Haves

  • Office or scheduling experience is a plus!

Responsibilities

  • Schedule service appointments
  • Coordinate with service technicians and customers
  • Manage service orders and documentation
  • Assist with warranty claims and reporting
  • Communicate with customers by phone and email
  • Help ensure customer satisfaction from start to finish

Benefits

  • Medical, Dental & Vision Insurance
  • 401(k)
  • Paid Time Off
  • Growth opportunities within the company
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