Service Coordinator / Customer Service Coordinator (Office Position)

ZINGAS Blinds Shutters Shades • Indianapolis, IN

1d • $18 - $20 • Onsite

About The Position

Zinga’s is hiring a Service Coordinator to manage the flow of service jobs from start to finish. This role ensures every job has complete and accurate information, while coordinating between our installation team and customers. This is a fast-paced, detail-driven office role where follow-through and communication are critical to success.

Requirements

• 1+ year of customer service, administrative, or coordination experience preferred
• Strong phone and communication skills
• High attention to detail and organization
• Ability to multitask in a fast-paced environment
• Comfortable working fully in an office setting
• Reliable and consistent attendance

Responsibilities

• Gather, verify, and organize all required information for service jobs
• Communicate with installation teams to obtain missing or updated details
• Provide timely and accurate updates to customers
• Ensure service jobs move forward without delays or gaps
• Track job progress and maintain accurate records
• Follow up consistently until each job is completed correctly
• Making calls to field technicians to confirm job details
• Updating customer records and service notes
• Communicating with customers about timelines and expectations
• Identifying and resolving missing information quickly
• Managing multiple service jobs at once

Benefits

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed