Service Coordinator - Bilingual

Masis StaffingLawrence, MA
Hybrid

About The Position

Responsible for the full life cycle of talent acquisition to fulfill the staffing needs of all clients in your branch. Contributes to the efficient Masis operations by performing their duties accurately and in a timely manner.

Requirements

  • College preferred.
  • Must have 2+ years’ successful recruiting or business development experience.
  • Strong interviewing skills and understanding of staffing industry.
  • Ability to speak more than one language highly desirable.
  • Proficiency in multiple computer software applications is necessary.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with good negotiation tactics.
  • Proactive and independent with the ability to take initiative.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to report to multiple levels of management.
  • Ability to successfully communicate with all levels of workforce.
  • Ability to select high quality/caliber talent.
  • Ability to engage and lead team meetings.
  • Proven track record driving & executing best in class service.
  • Proven sales and staffing expertise.
  • Drive a culture of execution.
  • Understand Financial reporting/statements.
  • High level of concentration.

Responsibilities

  • Planning and executing a consistently high volume of recruiting activities.
  • Managing new candidate generation and job order generation through Masis Staffing Solution CRM Software.
  • Keeping updated records of termination of employment on CRM software and cooperating with unemployment investigations.
  • Maintaining a high fill ratio required for successful performance of the branch.
  • Developing creative recruiting strategies to bring valuable candidates to the pool.
  • Communicating efficiently with Branch Manager and Business Development Manager on the status of job orders and all other client or candidate relevant matters.
  • Maintaining strict level of confidentiality and adherence to company policy while interacting with candidates and clients.
  • Creating recruiting and interviewing plans for each open position, including collaboration with hiring managers on prescreening questions.
  • Creating a talent pipeline by building relationships with qualified candidates in prioritized skill sets; developing a pool of qualified candidates in advance of need.
  • Actively networking through industry contacts, association memberships, trade groups and Employees.
  • Committing to meeting or exceeding performance goals set up by the executive team and safety standard goals established by the Risk Department.
  • Implementing standards, procedures, and controls to improve data entry efficiency, accuracy, and performance.
  • Monitoring compliance of branch with Masis Staffing Solutions policies and procedures for payroll.
  • Ensuring timecards have the necessary fields and approval to meet industry best practices.
  • Troubleshooting case by case data entry issues and delays and designing corrective actions to improve the overall process.
  • Sending collected payroll data to the payroll department by specified deadline.
  • Performing other duties as requested.
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