BAS Tech Lead
HTS•Houston, TX
About The Position
The Service Controls Technical Lead provides technical leadership to the Houston service team across sales and field operations. The role leads the execution of service work, including responding to and scheduling service requests and performing work under maintenance agreements in the Houston area. The position also supports service sales, develops technicians, coordinates small service projects, and helps maintain customer satisfaction.
Responsibilities
- Lead execution of assigned service business, including warranty-related customer issues.
- Manage and prioritize day-to-day scheduling of service work for the service team.
- Assist owner-direct sales with technical aspects of bids and proposals, and attend site walks as needed.
- Perform and manage active maintenance and preventive maintenance agreements.
- Oversee onboarding and technical development of service controls technicians.
- Work with sales and management to develop customer relationships and satisfaction.
- Work with the Houston BAS Manager to manage and coordinate small service projects.
- Keep customers informed about job and service progress and issues during system commissioning.
- Train owners and operators on the building control system.
- Continue training to maintain a high level of Tridium knowledge.
- Continue training to maintain a high level of knowledge of Siemens and Distech control systems.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
