Service Controls Tech
About The Position
The Service Controls Tech installs, commissions, troubleshoots, repairs, and maintains HVAC control systems, including BAS/DDC platforms, controllers, sensors, actuators, and related networked devices. The role helps ensure building systems operate safely, efficiently, and in accordance with customer requirements. Work is field-based at customer locations and may involve mechanical rooms, rooftops, and other customer facilities. The technician services and documents HVAC control systems, commissions BAS/DDC systems, diagnoses controls and HVAC performance issues, and performs repairs, adjustments, preventive maintenance, and testing. The role also supports customers with system operation and concerns, coordinates with service teams and project staff, and collaborates with Sales and customers to ensure clear communication.
Requirements
- Technical training or experience in HVAC, controls, electronics, or electrical systems.
- Experience with building automation systems (BAS) or direct digital controls (DDC).
- Ability to read wiring diagrams, schematics, and control drawings.
- Knowledge of HVAC equipment operation and troubleshooting.
- Familiarity with low-voltage controls, controllers, sensors, relays, and networks.
- Strong problem-solving and customer service skills.
- A valid driver’s license may be required.
- Ability to work in mechanical rooms, rooftops, and customer facilities.
Responsibilities
- Service, document, and maintain HVAC control systems and field devices.
- Build and manage customer relationships.
- Manage and complete daily paperwork.
- Interact with Sales and customers to support seamless communication.
- Commission BAS/DDC systems to ensure proper operation.
- Troubleshoot controls, communication networks, sensors, and controllers.
- Diagnose HVAC system performance issues and make repairs or adjustments.
- Train customers on BAS systems.
- Program, calibrate, and test control sequences.
- Perform preventive maintenance on controls equipment.
- Document service work, findings, and recommended actions.
- Support customers with system use, alarms, and performance concerns.
- Coordinate with service teams, electricians, and project staff.
- Follow safety procedures and company and service standards.
Benefits
- Health insurance and holistic wellness programs, with generous incentives, available starting on day one for the employee and family.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
