Service Consultant / Advisor

Tom Gill Buick GMC•Hamilton, OH

About The Position

Tom Gill Auto Group is hiring a motivated, customer-focused Service Advisor to join its growing automotive team in Florence / Hamilton. The role is suited to someone who takes pride in delivering an exceptional customer experience, building lasting customer relationships, and maximizing earning potential. The position offers annual earning potential of $40,000–$100,000+ with income driven by performance, and a five-day work schedule. The advisor owns the customer experience from write-up through delivery.

Requirements

  • Previous automotive service advisor experience is preferred.
  • Strong customer service and communication skills.
  • Ability to build customer relationships and earn trust.
  • Excellent organizational and multitasking abilities.
  • Understanding of automotive service operations and repair recommendations.
  • Positive attitude and desire to succeed.
  • Take ownership of the customer experience from write-up through delivery.

Nice To Haves

  • Experience using Tekion DMS.

Responsibilities

  • Deliver an exceptional customer experience.
  • Build lasting customer relationships and earn customers’ trust.
  • Understand automotive service operations and repair recommendations.
  • Take ownership of the customer experience from write-up through delivery.

Benefits

  • Five-day work schedule
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and vacation
  • Additional employee benefits and opportunities for growth
  • Professional, team-oriented work environment
  • Opportunity to work with an established and growing automotive group
  • Annual earning potential of $40,000–$100,000+
  • Unlimited earning potential based on performance
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