Service Concierge – Tustin Mazda | Patterson Auto Group
About The Position
Patterson Auto Group is seeking an enthusiastic, customer-focused Service Concierge to join our award-winning team at Tustin Mazda. This opportunity is available because a valued team member recently relocated out of the area, creating a rare opening within one of the most respected automotive organizations in California. Patterson Auto Group has been recognized as an Orange County Top Workplace for 15 consecutive years, and Tustin Mazda is a 22-time President's Award-winning dealership. We are proud to be the only Mazda dealership in California recognized for excellence in both sales performance and customer satisfaction at this level. This is more than a job—it is an opportunity to build a long-term career with a company that promotes from within and invests heavily in employee growth and development. This position is ideal for hospitality professionals seeking a career change that offers better hours, greater income potential, professional growth, and a consistent Monday-Friday schedule.
Requirements
- Customer service experience preferred
- Hospitality or restaurant experience highly valued
- Strong communication skills
- Positive attitude and professional appearance
- Dependable and punctual
- Ability to multitask in a fast-paced environment
- Team-oriented mindset
- Basic computer skills
- Automotive experience is helpful but not required
Nice To Haves
- Candidates with experience in the following industries are encouraged to apply: Restaurant and hospitality, Fine dining, Hotel and resort operations, Retail customer service, Guest services, Concierge services, Front desk operations
Responsibilities
- Welcome and assist service guests upon arrival
- Help coordinate vehicle check-in and service appointments
- Direct guests to the appropriate Service Advisor
- Support customer communication throughout the service process
- Assist with guest needs and service drive operations
- Maintain a positive and professional atmosphere
- Support Service Advisors and management with daily operations
- Contribute to exceptional customer satisfaction results
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid vacation and holidays
- Employee discounts
- Ongoing training and career development
- Advancement opportunities within Patterson Auto Group
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
