Front Desk Concierge - The Patterson Beavercreek

Community First Solutions•Beavercreek, OH

1d•Onsite

About The Position

Community First is looking for a Full Time Concierge to join our team at The Patterson. The concierge is responsible for greeting and directing all visitors, answering incoming calls, directing calls to the appropriate individual, sorting and distributing mail, ordering office supplies, and performing a variety of clerical activities and related tasks. They should be friendly, professional, and dependable in disposition, and tolerate frequent interruptions with patience and a customer-service attitude.

Requirements

High School diploma or GED
Previous front desk, clerical and/or data entry experience preferred
Proficient in Microsoft Office (Word, Excel, Outlook).
Proficient and high degree of comfort using telephone system.
High degree of accuracy with data entry
Possess excellent telephone etiquette.
Professional in manner and appearance, outgoing and passionate personality with exceptional customer service skills
Good spoken and written communication skills
Good organization skills
Tolerates disruptions with patience.
Possess discretion and have a respect for confidentiality.
Detail oriented
Ability to operate copier, fax machine, scanner, postage machine, etc.
Ability to multi-task and prioritize.
Ability to maintain a flexible work schedule, including some evenings and weekends.

Nice To Haves

None

Responsibilities

Responsible for greeting visitors, arranging tours of the property, answering a multi-line telephone and providing clerical support to the administrative staff
Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel.
Directs visitors to appropriate office or resident apartment
Answers telephone, records and channels information
Displays knowledge of the services and programs and other pertinent information regarding the property
Responsible for the mail meter, stamps, making copies, and other tasks related to office operations including processing incoming mail
Maintains reception area in a neat and orderly fashion.
Ensures the reception desk and lobby has current property literature on display.
Ensures refreshments are fresh and readily available
Performs clerical duties for property staff as directed by supervisor
Provides support to the Community’s marketing efforts through positive/friendly interaction during property tours and telephone contact with the public, as directed by a supervisor
Communicates any observed or suspected resident change of condition to a supervisor immediately
Manage the resident transportation schedule
Perform data entry duties as directed by a supervisor, including entering in resident face sheets utilizing company software.
Abides by the company Always Behaviors each and every day as we serve our clients, colleagues, and community.
All other duties as assigned and/or appropriate to the position