SERVICE CLERK

Sames Harlingen Ford•Harlingen, TX

7d•$13 - $15

About The Position

The purpose of the Service Clerk is to support the Service Department by accurately scanning, filing, and maintaining service documentation and records. This role ensures that repair orders, warranty paperwork, and other service-related documents are properly organized, stored, and accessible in accordance with dealership policies and record-keeping requirements. The Service Clerk plays an important role in maintaining accurate records that support service operations, warranty compliance, and accounting processes.

Requirements

Strong attention to detail and organizational skills
Basic computer proficiency and ability to learn dealership software systems
Ability to operate scanning equipment and document management systems
Ability to handle confidential information with professionalism
Strong time management skills and ability to manage repetitive tasks efficiently
Dependable and able to work independently

Nice To Haves

Prior administrative or office support experience preferred but not required

Responsibilities

Scan repair orders and related service documents into the dealership’s electronic filing system
File and organize physical service records as required by dealership procedures
Maintain accurate and organized service documentation for easy retrieval
Verify that service paperwork is complete before scanning or filing
Assist in maintaining warranty documentation and service records for audit purposes
Retrieve documents when requested by management, accounting, or service personnel
Ensure proper labeling and indexing of scanned documents within dealership systems
Maintain confidentiality and security of customer and dealership records
Assist the service department with basic administrative tasks when needed
Maintain a clean and organized filing and scanning workspace
Follow dealership policies regarding document retention and record management
Perform additional duties as assigned by management