SERVICE CLERK

Sames Harlingen Ford • Harlingen, TX

6d

About The Position

The Service Clerk supports the Service Department by accurately scanning, filing, and maintaining service documentation and records. The role ensures repair orders, warranty paperwork, and other service-related documents are organized, stored, and accessible in accordance with dealership policies and record-keeping requirements. The position helps maintain accurate records that support service operations, warranty compliance, and accounting processes.

Requirements

• Strong attention to detail and organizational skills.
• Basic computer proficiency and ability to learn dealership software systems.
• Ability to operate scanning equipment and document management systems.
• Ability to handle confidential information professionally.
• Strong time management skills and ability to manage repetitive tasks efficiently.
• Dependable and able to work independently.

Nice To Haves

• Prior administrative or office support experience.

Responsibilities

• Scan repair orders and related service documents into the dealership’s electronic filing system.
• File and organize physical service records according to dealership procedures.
• Maintain accurate, organized service documentation for easy retrieval.
• Verify service paperwork is complete before scanning or filing.
• Assist with maintaining warranty documentation and service records for audit purposes.
• Retrieve documents when requested by management, accounting, or service personnel.
• Label and index scanned documents properly within dealership systems.
• Maintain the confidentiality and security of customer and dealership records.
• Assist the Service Department with basic administrative tasks as needed.
• Maintain a clean and organized filing and scanning workspace.
• Follow dealership policies for document retention and record management.
• Perform additional duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed