Service Center Support Specialist (German & Polish Speaker)
About The Position
We are seeking a customer-focused People & Organization Service Center Support Specialist to join our Shared Services team in Warsaw. In this hybrid role, you will be the first point of contact for employees, managers, and HR Business Partners, providing support on HR processes, systems, policies, and services across multiple countries. You will resolve inquiries via phone, chat, and ticketing systems, ensure high-quality customer service, maintain accurate HR records, and contribute to continuous process improvements while ensuring compliance with data privacy regulations.
Requirements
- At least one year of experience in customer service, HR operations, or a shared services environment.
- Fluent in German and Polish.
- Excellent communication skills.
- Excellent problem-solving skills.
- Excellent stakeholder management skills.
Responsibilities
- Be the first point of contact for employees, managers, and HR Business Partners.
- Provide support on HR processes, systems, policies, and services across multiple countries.
- Resolve inquiries via phone, chat, and ticketing systems.
- Ensure high-quality customer service.
- Maintain accurate HR records.
- Contribute to continuous process improvements.
- Ensure compliance with data privacy regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
