Service Center Operations Supervisor - First Shift

Elkay Manufacturing•Norcross, GA

1d•Onsite

About The Position

The Outbound/Production Supervisor - First Shift leads and manages all warehouse activities within the service center operation. This includes oversight to safety, quality, engagement, and overall performance to the companies aligned KPI's. As an operations Supervisor, you will have the leadership opportunity to coach, develop, motivate, and mentor an operational team. This person will be a key leader within the operations team and will report up to their Value Stream Manager. This position will be responsible for managing and leading a team to execute the responsibilities as noted above. This position is located in Norcross, GA

Requirements

High School Diploma or equivalent
Excellent communication and people skills
Good writing/administrative skills, including computer skills (word processing, graphics, spreadsheet, Minitab, etc.).
Demonstrated proficiency in time and project management.
Team oriented with the ability to influence others.

Nice To Haves

Bachelor's degree preferred
Experience with Axapta & Microsoft D365 system performing complex transactions a plus

Responsibilities

Leadership for all Outbound and Production operations within the warehouse.
Effectively manage Warehouse Leads and associates.
Build team chemistry and develop associates for future roles in the business.
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
Accountability for meeting Key Performance Indicators such as On Time Delivery and Units Per Hour
Responsible for managing daily, weekly, monthly metrics and executing on counter measures.
Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
Build and execute productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Supervisors to balance labor.
Develop performance goals and objectives to achieve customer expectations and ensure accuracy and quality.
Engage the Regional Operations Support Coordination and ICQA teams to meet internal KPI’s and customer satisfaction targets.
Promote continuous improvement culture and lead process improvement initiatives and lean tools.
Work with the management team to improve employee engagement by initiating and/or facilitating team building events that also support our community.