Service Center Manager - Austell

ASSA ABLOY • Austell, GA

7d • Onsite

About The Position

This role is for a Service Center Manager or General Manager at our Southeast Service Center or regional manufacturing facility located in Austell, Georgia. The position is based on-site and reports directly to our Regional Operations Manager or Head of Hollow Metal. The Service Center Manager will have full ownership of daily operations, including Business Development and inside sales, P&L management, light manufacturing, capacity planning, and production scheduling. The role drives safety, customer satisfaction, and employee relations while meeting operational standards.

Requirements

• Bachelor’s degree in Business, Operations Management, or related field or equivalent work-related experience.
• Minimum of four (4) or more years of operational leadership experience with a demonstrated ability to lead people and get results through others, including experience with escalating responsibilities and the development of direct reports.
• Experience in metal forming or related field and/or a general understanding of the construction industry, preferably the commercial construction industry.
• Leadership ability, excellent people skills, and the ability to develop relationships and influence all levels within the organization.
• Excellent analytical, problem-solving, organizational, follow-up and a high comfort level balancing multiple priorities or projects simultaneously.
• Ability to travel approx. 10%-15% of the time.

Nice To Haves

• Knowledge of continuous and process improvement and Lean principles such as Kaizen, Six Sigma, etc. is desirable.

Responsibilities

• Work with the local sales team to develop and execute long-term business development strategy.
• Focus on developing customer relations, freight and distribution, production capacity and workforce planning, inventory management and replenishment, and product knowledge.
• Plan and effectively execute an operational strategy to meet or exceed production and budgetary expectations.
• Develop enhanced organizational capabilities and create a collaborative high performance work environment through employee training, development, and succession planning.
• Lead others in developing lean initiatives and improving procedures and processes. Identify and proactively streamline organizational processes and trends; recommend alternatives for improved effectiveness.
• Oversee expense budgets to ensure compliance with organizational expenditure requirements.
• Establish operational standards and KPI’s for cost control, waste reduction, quality, safety, inventory management, complete and on-time delivery while focusing on reducing cost.
• Perform special assignments and projects as assigned.
• Maintain a safe and harmonious working environment holding self and others accountable to OSHA and ASSA ABLOY standards.
• Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct.

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and Paid Company Holidays
• Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees