Service Center Inventory/Repair Technician II

Medtronic • Fort Worth, TX

1d • Onsite

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, you’ll support life-saving surgical technologies by ensuring the right parts are available, tracked, and delivered through the service process. As a Technician II in our Fort Worth center, you’ll play a critical role in inventory accuracy and product flow—helping keep repairs moving and equipment back in the field. You’ll take ownership of inventory and materials supporting the service and repair of medical devices. You’ll work closely with technicians, supervisors, and engineering to ensure parts and systems are aligned to keep operations running efficiently. This role is ideal for someone who enjoys ownership, problem-solving, and working across teams in a fast-paced technical environment.

Requirements

• High school diploma or equivalent
• Minimum 2 years of relevant experience

Nice To Haves

• Technical training, certification, or equivalent hands-on experience
• Experience with inventory management (cycle counting, parts control)
• Experience using ERP systems (SAP preferred)
• Ability to interpret technical instructions, drawings, or schematics
• Experience documenting work in quality or regulated systems
• Demonstrated initiative and ability to work independently
• Associate degree or technical certificate
• Experience in a regulated environment (FDA, ISO 13485)
• Knowledge of quality systems and manufacturing processes
• Mechanical/electrical troubleshooting skills
• Strong technical documentation skills
• Microsoft Word and Excel proficiency
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

• Support in-house servicing and repair of medical devices
• Diagnose, test, calibrate, and maintain mechanical, electronic, and electromechanical devices
• Troubleshoot product issues and document findings using established procedures
• Manage inventory processes including cycle counting, parts tracking, and reconciliation
• Utilize ERP (SAP) and quality systems (QMS) for accurate documentation and transactions
• Work from schematics, engineering drawings, and technical instructions
• Operate equipment, conduct tests, and report results in required formats
• Support packaging and product flow from intake through shipment
• Identify discrepancies and implement countermeasures to resolve technical or material issues
• Assess inventory needs and help prioritize daily workflow
• Prepare data and reports related to product performance and repair trends
• Present findings or updates to management and engineering as needed
• Collaborate cross-functionally to resolve issues and improve processes

Benefits

• 401(k) with up to 6% match
• 4 weeks paid time off per year
• 10 paid holidays per year
• Fully subsidized Bachelors degree programs paid up front, and many other paid training opportunities!
• Paid family, medical, and parental leave after 1 year of employment
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED