Service Center Packaging / Repair Technician I
About The Position
At Medtronic, you’ll support technologies that improve and save lives. In our Fort Worth service center, you’ll help ensure surgical equipment is cleaned, repaired, packaged, and returned to the field—where it supports clinicians and patients every day. This is a hands-on entry point into Medtronic’s technical career path, with exposure to advanced medical devices and opportunities to grow into higher-level technician or engineering support roles. As a Technician I, you’ll support the service and repair lifecycle of medical devices within Medtronic’s Powered Surgical Solutions portfolio. This role has a strong focus on packaging and product flow, with additional exposure to troubleshooting and repair activities.
Requirements
- High school diploma or equivalent
Nice To Haves
- Experience following detailed work instructions or SOPs
- Basic computer skills (data entry, Microsoft Word/Excel)
- Experience in manufacturing, repair, service, or packaging environments
- Experience in regulated environments (FDA, ISO) and using quality systems
- Experience with inventory processes (cycle counting, parts tracking)
- Ability to read basic technical prints or instructions
- Demonstrated accuracy, reliability, and ability to work within a team
- Ability to quickly learn new processes and systems
Responsibilities
- Perform in-house servicing and repair support of company products at the Fort Worth service center
- Prepare and package equipment for shipment back to the field
- Support product flow from decontamination through repair, testing, and outbound shipping
- Assist with diagnosing mechanical, hardware, and system failures using established procedures
- Perform maintenance, testing, calibration, and documentation of serviced products
- Construct, troubleshoot, test, and maintain electronic, mechanical, and electromechanical devices
- Work from schematics, engineering drawings, and written or verbal instructions
- Operate equipment, conduct tests, and report data in prescribed formats
- Support inventory processes including cycle counting and parts management
- Prepare reports to support analysis of product performance and failure trends
- Collaborate with technicians, engineering, and cross-functional teams
- Utilize ERP and quality systems (SAP/QMS) for tracking and documentation
- Identify issues and take initiative to work through technical roadblocks
Benefits
- 401(k) with up to 6% match
- 4 weeks paid time off per year
- 10 paid holidays per year
- Fully subsidized Bachelors degree programs paid up front, and many other paid training opportunities!
- Paid family, medical, and parental leave after 1 year of employment
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
