Service Center Administrator

Sulzer • Piedmont, AL

5d • Onsite

About The Position

The Service Center Administrator plays a critical role in supporting daily operations within a fast-paced service environment. This position is responsible for coordinating purchase orders, managing logistics, supporting work order processes, and maintaining accurate system transactions across multiple platforms (Salesforce and SAP). The ideal candidate is highly organized, proactive, and comfortable wearing many hats in an unstructured, dynamic setting.

Requirements

• Experience coordinating purchase orders and logistics in a service or industrial environment
• Familiarity with ERP/CRM systems such as SAP and Salesforce
• Strong organizational and multitasking skills
• Ability to work effectively in a fast-paced, unstructured environment
• Proactive mindset with strong attention to detail
• Excellent communication and customer service skills

Nice To Haves

• Adaptability and flexibility (“wear many hats”)
• Strong problem-solving skills
• Time management and prioritization
• Attention to detail and accuracy
• Team-oriented with a customer-first approach

Responsibilities

• Process and manage purchase orders (POs) in Salesforce and SAP
• Receive and review POs for direct materials
• Create, place, and receive POs for indirect materials
• Establish vendor terms and maintain supplier communications
• Arrange transportation and logistics for pumps and related equipment
• Track materials and ensure timely delivery to support operations
• Perform receipt transactions and maintain accurate inventory records
• Release, track, and manage work orders throughout the lifecycle
• Book jobs and ensure accurate scheduling within system tools
• Maintain status management and provide updates on work order progress
• Greet and assist customers and vendors in a professional manner
• Serve as a key point of contact for inquiries related to orders and services
• Process invoicing activities within SAP
• Ensure accurate data entry and documentation across all systems
• Support booking and job costing activities as needed

Benefits

• 15 days of paid time off
• 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym re-imbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed