Service Cashier

Cavender Auto Family•San Antonio, TX

5d•Onsite

About The Position

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates. The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment. Cavender Toyota, a Cavender Auto Family dealership, is currently seeking a talented Service Cashier to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you'll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

Requirements

High School Diploma/GED is required
Successfully complete MVR, background check, and pre-employment drug test.
Valid driver's license
1 year minimum of customer service and/or clerical experience
Excellent communication and customer service skills
Positive attitude and high energy
Candidates will need to be available work during our department hours: Monday - Saturday 7 am - 7 pm

Nice To Haves

1 year of experience in a dealership position is preferred

Responsibilities

Responsible for greeting all customers in a polite and friendly manner
Knows and understands extended service policies, and processes extended warranty payments for repair orders
Responsible for printing out estimates and invoices and accept payment for completed service work
Responsible for restocking refreshments, food, and lobby materials in the customer lounge keeping the area neat and inviting during business hours
Responsible for customer keys while cars are waiting to be picked up by their owners
Reconciles cash drawer daily
Works with sales manager to learn about products and services offered, their features and value, and any price changes to services our store offers
Filing of all repair orders throughout day
Work cooperatively with the sales and service team
Answers customer questions about service performed or products purchased, or refers them to one of the Service or Sales professional who can
Handles customer complaints with integrity and poise and refers customers to the appropriate individuals for resolution if it is outside the scope of the cashier duties
Answer incoming service calls as needed