Service Cashier

St. Louis•Glendale, MO

7d•Onsite

About The Position

Glendale Chrysler Jeep Dodge Ram is looking for a motivated individual for our Service Administrative Team. The ideal candidate for the position must have a positive attitude, work well with others, and have great customer service skills. The Service Cashier position is full time; (40 hours) per week. The work schedule is a rotating 4 - 10-hour days schedule per week. The hours are 7 am – 6 pm with an hour for lunch. This position will require working some Saturdays.

Requirements

Ability to read and comprehend instructions and information
Basic skills with computers and other office machines (copier, credit card machine, telephone, calculator)
Ability to work well with customers and present a friendly, helpful attitude always.
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and have a valid driver license once a conditional offer of employment is issued

Nice To Haves

If you are currently working at a dealership please apply with confidence, your current employer will not be notified.

Responsibilities

Calculate the customer’s bill using the dealership’s computer system
Receive cash, check and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Answer and transfer phone calls and schedule appointments accurately
Answer customer emails, text messages, and chats promptly
Make change accurately and issue receipts to customers
Ensure every repair order is signed by the customer at time of payment
Balance daily deposit for cash, checks and credit card payments at end of shift
Work with department managers to keep up to date new products and services offered by the dealership and any changes in price
Refer customers who have additional questions to the service advisor or other appropriate individual
Give cash refunds accurately to customers for approved returned merchandise
Electronic scanning of files daily
Perform receptionist duties as requested
Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.
Close repair orders and make sure we have received payment
Perform other duties as assigned by management