Service BDC

Friendly Honda • Poughkeepsie, NY

4d

About The Position

Friendly Honda is seeking personnel for its growing service department to handle customer inquiries and appointments. The role works with customers and internet leads to schedule appropriate service appointments, responds to customer questions and issues, routes messages to the appropriate service personnel or departments, and coordinates rental vehicles for customers whose cars are being serviced. The position offers an annual income potential of $40,000 to $50,000, plus monthly performance bonuses. Friendly Honda provides equal employment opportunity and welcomes qualified applicants without regard to protected characteristics.

Requirements

• Good verbal and written communication skills.
• Self-motivation.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Drive to succeed in meeting customer expectations.
• Excellent organizational skills.

Responsibilities

• Handle all phone appointments.
• Work with internet leads to set appointments for appropriate service appointments.
• Promptly deliver inquiries and messages intended for other service personnel and departments.
• Speak directly with customers to assist with inquiries and issues.
• Administer rental coordination for customers while their cars are in service.

Benefits

• Monthly performance bonuses.
• Uniforms supplied.
• Paid vacation.
• Paid sick time.
• 401(k).
• Health insurance.
• Dental insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed