Service BDC Agent at Kia of Cape Coral

Morgan Auto Group • Cape Coral, FL

7d • Onsite

About The Position

Kia of Cape Coral is seeking motivated Business Development Center Representatives for its Service Department. This call center role involves managing inbound calls, scheduling service appointments, and conducting outbound calls to follow up on recent services. The ideal candidate possesses exceptional customer service skills, is enthusiastic, driven, and seeks a high-earning potential. Prior automotive sales experience is a plus. We are looking for top performers to join our growing team within the Morgan Auto Group family of dealerships, offering a unique organization with endless career potential.

Requirements

• Prior Automotive BDC experience ideal
• High volume outbound call experience is a must
• Handle Incoming calls
• 5-day work week
• Saturdays required and some Sundays

Nice To Haves

• Exceptional customer service ability
• Enthusiastic and driven
• Not satisfied with status quo
• Prior automotive sales experience

Responsibilities

• Answering inbound calls
• Setting service appointments
• Making outbound calls to follow up on recent services

Benefits

• Major Medical Insurance
• Dental and Vision Insurance
• Long and Short-Term disability
• Life Insurance
• Paid time off
• 401k with company participation
• Professional work environment
• Job training
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed