Service Authorization Specialist

Moore Center Services, Inc. • Manchester, NH

27d

About The Position

The Service Authorization Specialist is responsible for monitoring service authorizations for individuals receiving services within the Vice President's departments. This role also oversees the tracking of departmental revenue, ensures the accuracy of authorization and billing information, and serves as the primary liaison between the departments and the Business Office to support efficient financial and operational processes.

Requirements

• Associates degree required with a minimum of 2 years of experience in office work required
• Proficiency in Microsoft Office Suite and database systems required
• Valid driver’s license and access to a safe operating vehicle during scheduled working hours
• $100,000/300,000 Automobile Liability Insurance
• Demonstrate a commitment to The Moore Center’s values
• Comply with all state, agency and department policies and procedures
• Ability to work independently, and as part of a team
• Ability to work a flexible work schedule
• Demonstrate a strong emphasis on customer service skills, both to our clients and all staff
• Strong communication and organizational skills with the ability to communicate effectively with large staff teams and provide well-written reports and documentation
• Demonstrate creative, innovative thinking and problem-solving
• Demonstrate proficiency in Microsoft Office, including Word, Excel, Outlook, and the ability to master new software
• Interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Track submission of all budgets to Service coordinators
• Track all service authorizations for assigned individuals in MMIS
• Receive and review all individual client budgets for Director review, completion and submission upon renewal.
• Report any budgetary discrepancies in MMIS to the appropriate Director and VP in a timely manner
• Promote and enhance public relations with both the internal and external community through exemplary customer service with our Service Coordination partners.
• Assist Directors with the development of the annual budget as needed.
• Other duties and responsibilities as assigned by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree