Service Attendant

City of Las Cruces • Las Cruces, NM

7d • Onsite

About The Position

Performs general cleaning, maintenance, and repair of transit fleet, transit and fleet buildings, and bus shelters. Work is performed primarily outdoors with exposure to all weather and traffic conditions, hazardous chemicals, fluids, dirt, dust, fumes, noise, and vibration. The role requires heavy physical work including standing, walking, balancing, bending, stooping, climbing, crouching, kneeling, squatting, pushing, pulling, and reaching. Employees must be able to lift, carry, push, and pull items weighing up to 100 pounds. The position involves competing demands, multiple tasks, deadlines, occasional work beyond normal hours, and responding to customer issues. Regular attendance is essential, and the position is subject to drug testing. This is a full-time, regular, non-exempt, union-represented position with the Transit Department, graded BC04.

Requirements

• Six (6) months of custodial experience to include minor facility, or grounds, maintenance, repair, and upkeep.
• A valid driver's license may be required or preferred.
• If applicable, position requires an acceptable driving record in accordance with City of Las Cruces policies.
• Knowledge of principles, practices, techniques, activities, rules, and regulations used to effectively perform custodial work, general maintenance, and upkeep of grounds and facilities.
• Knowledge of current principles of record keeping and records management.
• Knowledge of principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques.
• Knowledge of occupational and environmental safety and health hazards, and safety practices.
• Knowledge of safe and effective use and maintenance of related tools, materials, and equipment.
• Knowledge of current methods and standards for preparing effective business correspondence.
• Knowledge of correct English usage, grammar, composition, spelling, punctuation and vocabulary.
• Knowledge of business and personal computers and related software applications.
• Knowledge of City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position.
• Ability to perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines.
• Ability to ensure appropriate levels of customer service to achieve expectations and meet objectives.
• Ability to read, understand, and assure compliance with a variety of policies, procedures, rules, standards, and regulations governing related activities and functions.
• Ability to collect applicable information and maintain accurate and timely records.
• Ability to maintain confidentiality of information and data.
• Ability to communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction.
• Ability to prepare and present accurate and reliable information and reports.
• Ability to establish and maintain effective and appropriate working relationships with employees, other agencies, and the public.
• Ability to safely and effectively operate relevant tools, equipment, and motorized vehicles.
• Ability to navigate across even and uneven surfaces.
• Ability to timely and accurately enter data and update records using various mediums and formats.
• Ability to take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to ensure achievement of goals and objectives.
• Skills in reading, understanding, and applying relevant rules, ordinances, codes, regulations, policies, and procedures.
• Skills in effectively managing assignments.
• Skills in responding to inquiries timely and within the scope of delegated authority.
• Skills in responding appropriately, maintaining objectivity and freedom from prejudice, and exercising sound judgment and understanding in all interactions.
• Skills in effectively working independently, or as a team member, in various environments with changing priorities.
• Skills in preparing and presenting various reports, documents, forms, and correspondence.
• Skills in researching information, analyzing data, maintaining accurate records, and updating information in various mediums and formats.
• Skills in operating a personal computer with installed generic and specialized software.
• Skills in preparing and presenting information in a clear and concise manner.
• Skills in demonstrating appropriate and effective interpersonal communication and conflict resolution skills.
• Skills in performing highly effective support in assigned areas.

Nice To Haves

• A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.

Responsibilities

• Performs cleaning duties on vehicles, facilities, and bus stop amenities to ensure the upkeep, neatness, and sanitation of various assigned facilities, passenger waiting areas, and other equipment and materials serving the community.
• Uses and institutes the appropriate protective equipment and various cleaning supplies and chemicals to clean, sanitize, and deodorize facilities, vehicles, and passenger waiting areas.
• Services, cleans, inspects, and performs general maintenance of bus shelters, bus stops, and passenger waiting areas; assists the building maintenance staff with all custodial activities and the maintenance of transit facilities.
• Creates and updates information in various mediums and formats; performs data entry and records management related to the services and functions assigned; prepares various special and recurring reports, forms, and other documents to provide accurate and timely information.
• Responds to service calls for the repair and maintenance of assigned structures or facilities; may assist with minor vehicle repairs, transportation of tools and equipment, and delivery of fuel to vehicles or equipment.
• Cleans, maintains, and repairs various buses, dial-a-ride, administration, and service vehicles for the City and its many departments.
• Sanitizes, cleans, and checks all transit vehicles daily at several locations around the city; checks various locations, fleet yard, NMSU, and transit hub.
• Organizes and restocks vehicles with proper supplies and appropriate PPE; clean sheds and manages inventory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed