Service Associate, Commercial Insurance

Acera Insurance Services Ltd.Brampton, ON
CA$40,000 - CA$45,000Hybrid

About The Position

This non-client facing role is responsible for providing support to the commercial insurance teams by processing policy documents, invoicing premiums, preparing cover letters, producing pink cards and certificates of insurance, schedules, claims reporting and maintaining file documentation. Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Requirements

  • High degree of professionalism and integrity
  • Committed to excellence in customer service and builds strong relationships
  • Skilled user of the Microsoft Office Suite of products
  • Demonstrated accountability and reliability in the quality and timeliness of work
  • Flexible and adaptable with proven problem-solving skills
  • Works well within a team and independently and able to adjust to tight and changing deadlines
  • Critical thinker with strong attention to details

Nice To Haves

  • 2+ years of related Insurance experience
  • Post-secondary certificate, diploma, degree
  • RIBO license, or working towards
  • CIP or CAIB designation, or working towards
  • Experience with insurance document management software

Responsibilities

  • Processing policy documents
  • Invoicing premiums
  • Preparing cover letters
  • Producing pink cards and certificates of insurance
  • Producing schedules
  • Claims reporting
  • Maintaining file documentation

Benefits

  • Comprehensive group benefits
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