Service Associate, Commercial Insurance

Acera Insurance Services Ltd.•Nanaimo, BC

1d•CA$55,000 - CA$75,000•Hybrid

About The Position

Acera Insurance is seeking an ambitious, highly organized, and experienced Corporate Account Administrator to join their team. This role is best suited for someone who thrives in a high-volume, fast-paced environment. The successful candidate will provide administrative support to the commercial team. To succeed, you will require strong attention to detail, the ability to manage multiple tasks at once, with a client-focused mind and strong, efficient administrative support skills.

Requirements

General insurance level 2 license required, or working towards;
3-year commercial insurance experience considered an asset;
CAIB and/or CIP Designation, or on an education plan;
A diploma/degree in business or other equivalent education is considered an asset;
Ability to thrive in a fast paced, challenging work environment;
The love and aptitude for administration work;
Proficiency with technology including Microsoft Office;
Knowledge and experience working in EPIC is considered an asset;
Strong attention to detail;
Strong time-management skills;
Efficient and always looking to improve processes and procedures;
Critical thinker with excellent problem-solving skills;
Excellent customer service skills;
Reliable, responsive, career focused;
Self-motivated with strong initiative;
Strong organizational skills.
High degree of professionalism and integrity;
Business acumen;
Exceptional interpersonal skills;
Good judgement and decision-making skills;
Ability to work independently and collaboratively with an established team;
Excellent written and verbal communication skills;
Flexible and adaptable with proven problem-solving skills;
Displays curiosity;
Demonstrates initiative, self-management and a desire to learn and grow.

Responsibilities

Process statements of values and certificates of insurance;
Process new business, renewals and endorsements;
Use our Broker Management System and follow workflows;
Review policy declarations and wordings and associated documents for accuracy, completeness; note and correct any errors;
Assist in the management of renewal lists as necessary;
Assist in the management of the Director/Manager’s EPIC Homepage;
Work with the team to ensure service levels and client expectations are met/exceeded;
Prepare proposals and submissions;
Manage Account Receivables;
All other duties as directed by management.