Service Assistant, Scottsdale (2nd Shift)

Lucid Motors•Scottsdale, AZ

About The Position

The Service Assistant works with other members of the service team to ensure day-to-day operations run smoothly. The role requires adapting to a rapidly changing workload and prioritizing tasks. It offers an opportunity to gain experience, learn, and develop a career in the automotive industry. The position provides a world-class customer experience to internal and external Lucid clients and supports vehicle movements, service operations, and basic shop tasks.

Requirements

  • Be at least 18 years old.
  • Have basic automotive knowledge.
  • Be willing to obtain forklift certification after hire.
  • Have strong organizational skills and attention to detail.
  • Have excellent communication and interpersonal skills.
  • Be able to work in a fast-paced environment and multitask.
  • Be able to stand and walk for extended periods.
  • Be willing to work full-time, including weekends or extended hours during busy periods.
  • Be willing to complete Lucid-provided CPR training after hire.
  • Have a valid driver's license with no suspensions within the past year.
  • Drivers under 21 must have held a driver's license for at least three years and successfully complete Lucid training upon hire.
  • Successfully complete a drug test and background check, including motor vehicle records, where permitted by law.

Responsibilities

  • Provide a world-class customer experience to internal and external Lucid clients.
  • Drive vehicles, including dropping off or picking up customer vehicles and loaners, making trips to the body shop, and test-charging vehicles at Electrify America stations.
  • Arrange Lyft rides for internal vehicle moves upon request.
  • Assist with Pre-Delivery Inspection carrier preparation and vehicle handover.
  • Help with the check-in process when needed.
  • Assist technicians with basic repairs in the shop.
  • Perform other assigned duties, including moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.
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