Service Assistant, Mission Viejo (2nd Shift)

Lucid Motors•Mission Viejo, CA

About The Position

The Service Assistant works with other members of the service team to keep day-to-day operations running smoothly. The role requires adapting to a rapidly changing workload and prioritizing tasks. It offers an opportunity to gain experience, learn, and develop a career in the automotive industry. The position provides support across vehicle movements and handovers, customer service, basic shop assistance, and other service department needs.

Requirements

  • Must be at least 18 years old.
  • Basic automotive knowledge.
  • Willingness to obtain forklift certification after hire.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Ability to stand and walk for extended periods.
  • Willingness to complete Lucid-provided CPR training after hire.
  • Valid driver's license with no suspensions within the past year.
  • Drivers under 21 must have held a driver's license for at least three years and successfully complete Lucid training upon hire.
  • Availability for full-time work, including weekends or extended hours during busy periods.

Responsibilities

  • Provide a world-class customer experience to internal and external Lucid clients.
  • Drive vehicles to drop off or pick up customer vehicles and loaners, make runs to the body shop, and test charging at Electrify America stations, among other vehicle-related tasks.
  • Arrange Lyft rides for internal vehicle moves upon request.
  • Assist with Pre-Delivery Inspection carrier preparation and vehicle handover.
  • Assist with the check-in process when needed.
  • Assist technicians with basic repairs in the shop.
  • Move and stage vehicles, deliver parts, wash vehicles, and assist the service department as needed.
  • Perform other duties as assigned.
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