Service Assistant, Mission Viejo

Lucid Motors•Mission Viejo, CA
•$23 - $33

About The Position

The Service Assistant works with other members of the service team to help ensure smooth day-to-day operations. The role requires adapting to a rapidly changing workload and prioritizing tasks effectively. It offers an opportunity to gain experience, learn, and develop a career in the automotive industry. The position provides a world-class experience to Lucid clients and supports vehicle movements, service operations, and vehicle handovers. Duties may also include basic repair assistance and other tasks that support the service department.

Requirements

  • Be at least 18 years of age.
  • Have basic automotive knowledge.
  • Be willing to obtain forklift certification after hire.
  • Have strong organizational skills and attention to detail.
  • Have excellent communication and interpersonal skills.
  • Be able to work in a fast-paced environment and multitask.
  • Be able to stand and walk for extended periods.
  • Be willing to complete Lucid-provided CPR training after hire.
  • Have a valid driver's license with no suspensions within the past year. Drivers under 21 must have held a driver's license for at least three years and successfully complete Lucid training upon hire.
  • Be available for full-time work, including weekends or extended hours during busy periods.

Responsibilities

  • Provide a world-class customer experience to internal and external Lucid clients.
  • Drive vehicles, including dropping off or picking up customer vehicles and loaners, running vehicles to the Bodyshop, and test-charging at Electrify America charge stations.
  • Arrange Lyft rides for internal vehicle moves upon request.
  • Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle handover; help with check-in when needed.
  • Assist technicians with basic repairs in the shop.
  • Perform other assigned duties, including moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Benefits

  • Medical, dental, and vision insurance
  • Life and disability coverage
  • Paid time off
  • Paid holidays
  • Paid sick leave
  • 401(k) retirement plan
  • Eligible employees may participate in Lucid’s equity program and/or a discretionary annual cash incentive program
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