Mercedes Benz & Sprinter Service Assistant

Kendall Auto GroupBend, OR
Onsite

About The Position

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Service Assistant to join our service team. At Kendall Mercedes Benz & Sprinter, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!

Requirements

  • High level customer service experience
  • Demonstrate time management
  • Strong work ethics
  • Strong communication skills
  • Comfortable on the phone; taking up to 30 calls per hour
  • Work history showing strong customer service experience
  • Valid driver's license
  • Acceptable driving record

Responsibilities

  • Fielding all calls for the service department
  • Answering client questions
  • Connecting clients with the correct service advisor
  • Taking messages as needed
  • Greeting clients in person
  • Driving vehicles to locations in town
  • Occasional shuttle driver duties
  • Completing out-bound calls to schedule service recall appointments
  • Providing service updates

Benefits

  • Competitive pay starting at $18.00/hour
  • Career path development opportunities
  • Competitive paid time off
  • Discounts on parts, service and vehicle purchases for you and your immediate family
  • Medical, Dental and Vision insurance
  • Paid life insurance
  • 401(k) plan w/ Fidelity
  • Accident and Illness supplemental plans
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