Mercedes Benz Service Porter

Walter's Auto Sales•Riverside, CA

1d•Onsite

About The Position

Walter's Auto Group has been a landmark in Southern California for over 50 years, dedicated to delivering an exceptional customer experience through our passion for our products, loyalty to our customers, and commitment to our community. Our success is built on the "Walter's Difference," a foundation of excellence that we strive to uphold every day. Join us and be part of this remarkable journey! At Walter's Auto Group, we stand out from the rest with our close-knit team environment and open communication. We invest in our employees from the start, offering continuous training, advancement opportunities, and top-notch compensation and benefits. Our culture values family, diversity, and teamwork, ensuring a supportive and rewarding work atmosphere.

Requirements

Previous experience as a car porter or in a similar role preferred.
Must have held a valid driver’s license for at least two years and have a clean driving record.
Strong attention to detail, communication, and interpersonal skills.
Ability to handle customer vehicles with care and integrity.
Ability to work evenings, weekends, and holidays as needed.
Dependable and punctual.

Responsibilities

Oversee vehicle movement in the Service Drive, Service Shop, Car Wash, and dealership parking lot.
Deliver vehicles to Technician stalls, stage completed vehicles, assist with the Car Wash, and follow dealership display standards.
Ensure customer vehicles are clean and ready for return after service.
Clean parking lots, service stalls, and vehicle areas when needed.
Field customer requests and perform other tasks as assigned.
Safely handle, move, and park customer vehicles and dealership inventory while ensuring proper care to uphold dealership standards.
Perform thorough interior and exterior cleaning, including washing, drying, vacuuming, and wiping surfaces. Apply wax and tire shine as needed to ensure vehicles are clean and visually appealing.
Maintain a clean, organized, and clutter-free parking lot and dealership premises, arranging vehicles according to lot plans and ensuring high-visibility display of marketable inventory.
Monitor vehicle movements, manage keys, and promptly replace sold vehicles with new inventory while maintaining accurate records. Ensure vehicles have the correct factory and addendum stickers and display accurate selling prices.
Assist customers with vehicle pick-up and drop-off to create a smooth and positive experience.
Promptly report any issues with vehicles, keys, or lot organization to the supervisor, and adhere to all company policies and procedures.
Provide assistance to dealership staff with other duties as needed.