Service Assistant

BERGSTROM AUTOMiddleton, WI
$36,000 - $37,000Onsite

About The Position

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Requirements

  • Friendly, positive, and guest-focused attitude.
  • Strong communication skills and attention to detail.
  • Ability to work in a fast-paced environment.

Nice To Haves

  • Prior experience in customer service is a plus but not required.

Responsibilities

  • Greet every guest with a friendly smile and assist with check-in for service appointments.
  • Aid service advisors and technicians in both the main shop and the express lube by organizing paperwork, updating records, and ensuring smooth communication with technicians and guests.
  • Provide transportation options, answer guest inquiries, and ensure every guest feels valued and informed.
  • Work closely with the sales and service teams to ensure used cars are serviced up to brand standards.

Benefits

  • Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
  • Two weeks of PTO starting on your first day (for full-time team members)
  • Save on vehicles, service, and parts
  • 401(k) plan with company match (for full-time team members)
  • Paid holidays (for full-time team members)
  • Wellness Program
  • Free Team Member Clinic Access to a Free Health Coach
  • Employee Assistance Program
  • Employee Referral Program
  • Ongoing training and opportunities for growth and advancement
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