Seasonal Service Assistant - PT Hours

Saks•Beverly Hills, CA

About The Position

The Service Assistant supports restaurant service by maintaining dining-room setup and helping ensure guests receive food and beverage service consistent with Neiman Marcus standards. The role includes table maintenance, delivering food and beverages, replenishing service areas, assisting kitchen and waitstaff, and cleaning and maintaining the restaurant and workstation. Associates are expected to maintain high hygiene and presentation standards and arrive prepared with necessary supplies and equipment. The position requires a flexible schedule based on business needs, including evenings, weekends, and holidays.

Requirements

  • High school diploma or GED preferred.
  • Experience serving food and beverages and following proper table-service guidelines.
  • Ability to work autonomously.
  • Motivated and results-driven.
  • Knowledge of proper placement of china, glassware, and flatware for table settings.
  • Knowledge of order of service and proper placement of table settings, food, and beverages as indicated by kitchen tickets and the guidebook.
  • Knowledge of food, preparation, and culinary terminology.
  • Ability to interact graciously with the public and handle multiple duties at the same time.
  • Exceptional customer-service and problem-solving skills.
  • A collaborative, “win together” mentality.
  • Ability to stand, bend, climb stairs, and lift and carry up to 35 pounds.
  • Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Responsibilities

  • Clear and reset tables and maintain dining-room table setups.
  • Deliver popovers, butter, water, and food and beverages to guests according to kitchen tickets.
  • Maintain bus stations and beverage areas.
  • Learn table numbers and dining-area sections.
  • Assist kitchen and service staff with guest requests, restocking plates, bagging to-go orders, and setting up the expediter station.
  • Assist waitstaff by refilling beverages and running food from the kitchen to the dining room.
  • Set up the dining room with items including coffee, iced tea, and ice.
  • Restock glasses, flatware, and linens.
  • Participate in daily pre-shift meetings.
  • Complete pre-shift, post-shift, daily, and weekly duties assigned by a supervisor.
  • Lift and move items such as tables, chairs, and highchairs.
  • Clean and maintain the restaurant and workstation.
  • Maintain hygiene standards, including clean and pressed clothing and professionally maintained hair and nails.
  • Report to the work area dressed appropriately and prepared with necessary supplies and equipment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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