Seasonal Service Assistant - PT Hours

Saks•Northbrook, IL

About The Position

The Seasonal Service Assistant, described in the posting as a Restaurant Server Assistant, supports dining-room operations and helps ensure guests receive food and beverage service consistent with Neiman Marcus standards. The role maintains dining-room and service areas, assists kitchen and waitstaff, and performs pre-shift, post-shift, and daily or weekly duties assigned by a supervisor. It requires customer-service skills and the ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays. The role is seasonal and part-time, as indicated by the job title.

Requirements

High school diploma or GED preferred.
Experience serving food and beverages and following proper table-service guidelines.
Ability to work autonomously.
Motivated and results-driven.
Knowledge of proper placement of china, glassware, and flatware for table settings.
Thorough knowledge of order of service and proper placement of table settings, food, and beverages as indicated by kitchen tickets and the guidebook.
Thorough knowledge of food, preparation, and culinary terminology.
Ability to interact graciously with the public and handle multiple duties at the same time.
Exceptional customer-service and problem-solving skills.
A collaborative “win together” mentality.
Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

High school diploma or GED.

Responsibilities

Maintain dining-room tables by clearing and resetting them.
Deliver popovers and butter, pour water, and deliver food and beverages according to kitchen tickets.
Maintain bus stations and beverage areas.
Learn table numbers and dining-room sections.
Assist kitchen and service staff with customer requests, restocking plates, bagging takeout orders, and setting up the expeditor station.
Assist waitstaff by refilling beverages and running food from the kitchen to the dining room.
Set up the dining room with items such as coffee, iced tea, and ice.
Restock glasses, flatware, and linens.
Participate in daily pre-shift meetings.
Complete pre-shift, post-shift, daily, and weekly duties assigned by a supervisor.
Lift and move items such as tables, chairs, and highchairs.
Clean and maintain the restaurant and workstation.
Maintain hygiene standards, including clean and pressed clothing and professionally maintained hair and nails.
Arrive dressed appropriately and prepared with supplies and equipment needed for the job.

Benefits

Medical insurance, subject to applicable eligibility requirements.
Dental insurance, subject to applicable eligibility requirements.
Vision insurance, subject to applicable eligibility requirements.
401(k) retirement plan, subject to applicable eligibility requirements.
Basic life insurance, subject to applicable eligibility requirements.
Supplemental life insurance, subject to applicable eligibility requirements.
Disability insurance, subject to applicable eligibility requirements.
Additional voluntary benefits, including critical illness, hospital, and accident insurance.
Employee discount.
Career advancement opportunities.