Service Area Leader

Meijer•Saginaw, MI

4d•Onsite

About The Position

As a family company, Meijer serves people and communities by providing career and community opportunities centered around leadership, personal growth, and development. The Area Leader is responsible for overall team member engagement for those in their span of care. This role drives recognition, feedback, coaching, performance management, training, development, and succession planning. The Area Leader directs Leads and Team Leaders, while ultimately being accountable for area operations and financials, including shrink, productivity, safety, scheduling, staffing needs, and team member and customer conflict resolution. The Area Leader will work to identify and implement process improvements and serve as a steward of the Meijer culture.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 4+ years of retail/grocery or customer service experience.
Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
Demonstrated ability to lead an organization that practices working safely at all times.
Demonstrates proactive/creative thinking and applies it to the business.
A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
A strong business acumen.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience preferred.
A passion to provide industry leading service.
An innovative attitude to help Meijer set the industry standard.

Responsibilities

Engages with team members to ensure they are receiving appropriate onboarding, training, development, coaching, and feedback.
Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team members and leadership roles.
Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization.
Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed to maximize sales and productivity, owning budget line items in the P&L.
Drives safety and compliance throughout the store, including overall condition management and adherence to all compliance procedures.
Ensures Team Leaders and Leads provide guidance, assign daily work assignments, and address training needs for team members.