Area Service Leader- HVAC

CFO Trane U.S. -CFO•El Paso, TX

3d•Hybrid

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is seeking an Area Service Leader to join their team in Albuquerque, NM and El Paso, TX. This role involves leading a geographical Service area, focusing on strategy and achieving budget objectives. The Area Service Leader will guide a team of Area Service Managers in executing safety and human resource initiatives, meeting targets, and managing strategic outlooks for 1-2 years. This position also involves customer interaction on high-visibility projects, leading change management, and overseeing all hiring, training, and safety initiatives for the designated area. The role reports to the Regional Service Leader with a dotted line to the Area General Manager.

Requirements

5+ years’ experience in HVAC or a related field, technical systems (or equipment or skilled trades)
3+ years’ experience managing and coaching large teams and organizing work schedules
Project management skills to oversee and drive successful project execution for startups and customer requests
Strong business acumen and analytical skills; Deep knowledge of P&L and annual operating plans
Tech-savvy with expertise in Microsoft applications
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years
We prioritize practical experience, relevant skills, and alignment with our leadership principles.

Nice To Haves

Salesforce experience considered an asset

Responsibilities

Growing the business to meet targets (revenue, workforce forecasting, development of talent)
P&L responsibility, provide monthly revenue forecasting, help drive service agreement base growth, repairs/installation/service turnkey growth by partnering with the acquisition team (sales)
Customer interface when managing large projects and growing service business
Budget Control Responsibilities including expenses as compared to targets for overhead items such as fleet, uniforms, tools and safety equipment
Risk mitigation - responsible for managing risk in service agreements, service turnkey and repairs work
Oversee the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately balanced to service customers, and leverage resources across the area
Effectively attract, coach, counsel, train and develop all service employees
Drive continuous improvement through company performance management process and technical product training programs available
Ensures that employee skill levels, including customer service, process and technical skills to the highest degree possible for area of responsibility
Works with ASM team to ensure margin expectations are met during sales and fulfillment activities
Ensures that standard service work processes are created and followed
Ensures environmental, health and safety compliance within service team
Ensures training is provided to all employees to ensure a safe and productive work environment both in the shop and at customer sites
Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.