Service Area Coordinator (Building a Pool)

Service Area Coordinator•Normal, IL

1d•Onsite

About The Position

The Service Area Coordinator (SAC) provides leadership and administration for student workers within an area of campus housing. In conjunction with the Residence Hall Coordinators and Area Coordinators, the SAC assists with supervising and maintaining a comprehensive, inclusive residential living program for students and a developmental program for paraprofessional staff and student leaders. The SAC provides administrative leadership for developing a living-learning community/residential area. The SAC is responsible for the daily administration of the residence hall facilities, operations, and programs, has an opportunity to serve on one University Housing Services Professional Staff Standing Committee, and assists in projects designed to enhance the quality of student life for residence hall students. The SAC will strive to create a residential environment conducive to living and learning. This is a 12-month, full-time, live-in position with an annually renewable contract for a maximum of five (5) years. Live-In accommodations are provided for the benefit of the employer in performance of the duties assigned, and as such may be changed as needed. The incumbent must have flexibility related to maintenance work in a personal apartment. Apartments are 2 bedrooms; capacity varies and is designated by environmental health and safety. All meal plan benefits are taxable and provided for business purposes and the benefit of the employer in the performance of duties assigned, and as such may be changed as needed. The incumbent will be held financially accountable for keys. The incumbent could be assigned to a new residential area to accommodate organizational needs, which would require moving to a new apartment (responsible for own moving expenses). They are a part of a 24/7/365 on-call/duty coverage with university staff for the residential communities. The incumbent travels between buildings without a car in year-round conditions to fulfill responsibilities. Applicants must be authorized to work for any employer in the U.S. without sponsorship and ISU will not sponsor or take over sponsorship of a work visa for this position.

Requirements

Bachelor’s degree (US equivalent)
Travel between residential buildings and respond to critical incidents within 10 minutes
Maintain confidentiality and professionalism

Nice To Haves

At least two years of part-time administrative experience at the time of hire
Ability to provide effective supervision of service area employees
Strong Administrative and organizational skills
Competent computer and Microsoft Office skills
Strong work ethic
Strong problem-solving skills
Strong interpersonal and team-building skills
Provide student-centered and customer service oriented response to individuals and community
Strong oral and written communication skills, as well as active listening skills
Flexibility and adaptability in shifting from one task to another

Responsibilities

Provide leadership and administration for student workers within an area of campus housing
Assist with supervising and maintaining a comprehensive, inclusive residential living program for students
Assist with supervising and maintaining a developmental program for paraprofessional staff and student leaders
Provide administrative leadership for developing a living-learning community/residential area
Responsible for the daily administration of the residence hall facilities, operations, and programs
Serve on one University Housing Services Professional Staff Standing Committee
Assist in projects designed to enhance the quality of student life for residence hall students
Strive to create a residential environment conducive to living and learning
Participate in a 24/7/365 on-call/duty coverage with university staff for the residential communities
Travel between buildings without a car in year-round conditions to fulfill responsibilities