Service Appointment Coordinator

Haldeman Ford US Hwy. 130 • East Windsor, NJ

13d • Onsite

About The Position

Haldeman Ford of East Windsor is looking for an experienced Appointment Coordinator to join their growing team. This role is crucial as the first point of contact for many customers, playing a key role in creating an outstanding service experience and ensuring the efficient operation of the service department. The ideal candidate thrives in a fast-paced environment, enjoys assisting customers, and has experience scheduling automotive service appointments.

Requirements

• Previous automotive appointment coordination, BDC, service scheduling, or customer service experience
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Ability to handle high call volumes and manage scheduling efficiently
• Positive attitude and team-oriented mindset

Nice To Haves

• Experience with dealership management systems is a plus

Responsibilities

• Schedule automotive service appointments.
• Act as the first point of contact for customers.
• Create an outstanding service experience for customers.
• Help keep the service department operating efficiently.
• Handle high call volumes and manage scheduling efficiently.

Benefits

• Competitive compensation package
• Health, dental, and vision benefits
• Paid vacation and holidays
• Opportunities for career growth and advancement
• Supportive team environment
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed