Service Appointment Coordinator - Lexus of Lincoln
About The Position
At Lexus of Lincoln, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a Lexus of Lincoln teammate, you will play a direct role in that mission. We value individuals who: Stay curious by seeking different perspectives, learning constantly, and adapting quickly Make it matter by maximizing impact and focusing on what matters most Win together by operating with a team first perspective Be caring by genuinely caring for and supporting others Act with courage by choosing courage over comfort in their decisions and actions, even when it is hard to do. At Lexus of Lincoln we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT LEXUS OF LINCOLN! Your Purpose as a Service Appointment Coordinator: Responsible for assisting, obtaining, and retaining customers by setting appointments for the Sales/Service teams of various Baxter dealerships. Ensure consistent and reliable follow-up with management team on opportunities to increase business. Use a multi-line phone system to answer and direct calls to the appropriate personnel. Other responsibilities as assigned by management.
Requirements
- Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
- Call center or customer service experience preferred
- A team-first always perspective with a desire to win together attitude.
- An innate desire to help others in all ways possible.
- Dedicated to creating meaningful outcomes in everything you do.
- Welcomes difference by seeking, listening, and learning from diverse perspectives.
- Authentically communicates with transparency, empathy, and kindness.
- Forever curious and motivated by a passion for continuous improvement.
Responsibilities
- Assisting, obtaining, and retaining customers by setting appointments for the Sales/Service teams of various Baxter dealerships.
- Ensure consistent and reliable follow-up with management team on opportunities to increase business.
- Use a multi-line phone system to answer and direct calls to the appropriate personnel.
- Other responsibilities as assigned by management.
Benefits
- Market-leading medical plans including PPO, HSA, and FSA options
- Multiple Dental (includes orthodontics) and Vision plans
- Varying Vacation and Sick Leave available Day 1
- 4 Week-Paid Parental Leave available Day 1
- 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18
- Short- and Long-Term Disability options
- Accident and Critical Illness Plans
- Basic Life, Pet, Legal, & Identity Insurance
- Training and Development Opportunities for All Employees
- Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
- Educational Reimbursement: General and specialized technical automotive degrees
- Employee Assistance Programs
- Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
