Service and Parts Seasonal Support

True North Equipment•Baudette, MN

6h•Onsite

About The Position

The Service & Parts Seasonal Support position supports the overall operation of the Parts and Service departments by providing customer service, assisting with parts handling and parts delivery, supporting service technicians, turf pickups and deliveries, and performing facility/yard maintenance and equipment-related tasks. This role is essential in maintaining an organized, efficient, and safe dealership environment while delivering excellent service to both customers and internal teams.

Requirements

Ability to lift up to 75 lbs as needed
Strong work ethic and reliable attendance
Ability to perform a variety of duties in a fast-paced environment
Strong customer service and communication skills
Ability to work both independently and as part of a team
Basic computer skills (data entry and dealership systems)
High school diploma or equivalent experience
Must have a clean MVR, and be able to drive TNE-owned vehicles
Must be at least 18 years of age for driving purposes
Maintain positive and professional relationships with peers and leadership
Represent True North Equipment in a positive and professional manner
Follow all safety policies to ensure a safe working environment
Understand and adhere to TNE customer data policies and procedures
All hires must pass a pre-employment background check and drug/alcohol screening

Nice To Haves

Basic knowledge of equipment, parts, and safety procedures preferred

Responsibilities

Washing new and used equipment using mobile or in-shop systems
Assisting with turf equipment pickups and deliveries
Performing basic facility and grounds maintenance (snow removal, lot upkeep, etc.)
Conducting routine inspections and maintenance of the facility, service vehicles, and trailers
Supporting shop organization, equipment movement, and minor repairs
Operating forklifts, pay loaders, and other equipment (as trained)
Maintaining a clean and organized work area and tool room
Following all safety protocols and company procedures
Representing True North Equipment with professionalism in all interactions
Supplying service technicians with parts accurately and efficiently
Supporting parts deliveries to customers and between dealership locations as needed
Verifying shipments and reporting shortages or discrepancies
May support after-hours parts picking as needed
May assist in maintaining a clean, organized parts department and showroom during peak seasons
May assist with receiving, stocking, and organizing parts as needed